About Us & Contact

1. About Velvet

Velvet delivers compelling, episodic romance, billionaire, werewolf, and contemporary fiction designed for modern mobile reading. Our platform connects passionate storytellers with readers around the world, offering curated digital chapters, interactive check-ins, and flexible reading options.

Velvet is strictly an 18+ adult fiction platform. We are dedicated to providing a safe, enjoyable, and high-quality storytelling ecosystem with transparent pricing and strong consumer protections.

2. Operator Details

Velvet is operated by an individual, not a company:

• Operator: HERNING TYAS
• Address: KP TANJAKAN PALA, RT 002/RW 004, BOJONGHERANG, CIANJUR, KABUPATEN CIANJUR, PROVINSI JAWA BARAT, INDONESIA
• Governing Jurisdiction: Republic of Indonesia

3. Customer Support & Contact Channels

Email is the only contact channel for Velvet. We are committed to providing prompt, attentive support for all reader and partner inquiries:

• Email (support, billing, privacy, and copyright): sure@readinnook.com
• Support Response Time: Inquiries are answered within 2 business days.

4. Operating Hours & Inquiries

We review emails during standard business hours and strive to resolve all customer queries within 2 business days. Please include your account email, device details, and any relevant transaction IDs when submitting support requests to ensure rapid assistance.